FilePile is a product of LITEBYTE Corporation. This policy explains how we collect, use, and protect information when you use filepile.co and www.filepile.co.
1. Information we collect
We collect information you provide directly, such as your name, email address, company details, and uploaded documents, along with data generated when you use FilePile, including extracted invoice fields, usage activity, billing records, and support messages.
2. How we use your information
We use your information to operate and improve FilePile, including:
- Processing and organizing your invoices with AI
- Managing your account, subscriptions, and payments
- Sending service-related messages such as password resets and billing notices
- Developing new features, improving accuracy, and maintaining platform reliability
- Conducting analytics and research using aggregated or de-identified data
- Complying with legal obligations and protecting the security of our platform
We may also use information in ways that are reasonably connected to these purposes or as otherwise permitted by applicable law.
4. Data retention
We keep your information for as long as your account is active and as needed to provide our services. We may retain certain records for backup, security, dispute resolution, and legal compliance purposes.
5. Security
We use industry-standard safeguards to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your choices
You can update account details from your profile settings. To request account deletion or ask questions about your data, contact us at privacy@filepile.co. We will respond as required by applicable law.
7. International users
Your information may be processed in countries where we or our service providers operate. By using FilePile, you consent to this processing.
8. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page. Continued use of FilePile after an update means you accept the revised policy.
9. Contact
privacy@filepile.co · LITEBYTE Corporation